14 Threepond Road Smithtown, New York 11787 USA  Phone: 516-858-0115  Fax: 516-596-8788


Frequently Asked Questions (FAQ)

Repair and Service


  All Periotron models are automatically covered by Oraflow's 1 year warranty against manufacturing defects. This warranty does not cover damages resulting from improper use or handling.
Prior to sending a Periotron for repair or servicing, please contact us so that a Return Authorization may be granted. Return Authorization may be obtained:

By calling us at 1-888-ORAFLOW (USA & Canada Only), 1-631-961-8875,
By faxing your return request to 1-631-724-7587, or
By e-mailing us at info@oraflow.com

Please include your name, address, telephone and fax numbers, e-mail address and a description of the problem. All returns are to be shipped prepaid to our address listed below:
  Oraflow Inc.
Service and Repair Department
14 Threepond Road
Smithtown, New York 11787 USA

Please Note:  Do not return the Periotron for servicing until instructed to do so.  A flat service rate applies to all repairs - Please see our online catalog for service rate.