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14 Threepond
Road Smithtown, New York 11787 USA Phone: 516-858-0115 Fax: 516-596-8788 |
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Periotron
Frequently Asked Questions (FAQ)
Repair and Service
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All Periotron
models are automatically covered by Oraflow's 1 year warranty against
manufacturing defects. This warranty does not cover damages resulting from
improper use or handling.
Prior to sending a Periotron for repair or servicing, please contact us so
that a Return Authorization may be granted. Return Authorization may be
obtained:
By calling us at 1-888-ORAFLOW (USA & Canada Only), 1-631-961-8875,
By faxing your return request to 1-631-724-7587, or
By e-mailing us at info@oraflow.com
Please include your name, address, telephone and fax numbers, e-mail address
and a description of the problem. All returns are to be shipped prepaid to
our address listed below:
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Oraflow
Inc.
Service and Repair Department
14 Threepond Road
Smithtown, New York 11787 USA
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Please Note: Do not
return the Periotron for servicing until instructed to do so. A flat
service rate applies to all repairs - Please see our online catalog for
service rate. |
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